How can I connect to my MySQL server?

You can connect to your MySQL server via SSH, if you have your SSH key uploaded on the server, you don't need to en...

My application cannot connect to the MySQL server

Make sure that if you enter the database details in the configuration file, you do not use localhost as database ho...

Where do I get Google Drive folder ID?

To be able to specify where your backups should be stored, Google Drive requires you to enter an ID. (It does not work w...

How do I allow remote access to MySQL or MariaDB

Setting up remote access to a MySQL server on your server can be useful for various reasons, such as managing your datab...

How do I create IAM user for AWS S3 database backups?

In order for you to create backups with AWS S3, you will need a user with the correct permissions to have access to your...

How do I restore a database backup?

You can easily restore a backup through our panel. Open up the backups window on the database overview, and click the fi...

How to add AWS as backup provider

To add AWS support to your account you will have to create a key/secret pair that you can enter into Ploi's system.First...

How do I create DigitalOcean Spaces credentials for database backups?

In order for you to create backups with DigitalOcean spaces, you will need the correct credentials to authenticate with...

How do I configure UpCloud object storage as backup provider?

To configure UpCloud object storage as a backup provider you will have to create this as a backup configuration in your...